Financial Consumer Agency of CanadaCanada News Centre2024-02-13T11:36:53-05:00https://www.canada.ca/en/news.htmlhttps://www.canada.ca/etc/designs/canada/wet-boew/assets/wmms-blk.svgRemarks by the Commissioner of the Financial Consumer Agency of Canada at the Standing Committee on Finance regarding the Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstanceshttps://www.canada.ca/en/financial-consumer-agency/news/2024/02/remarks-by-the-commissioner-of-the-financial-consumer-agency-of-canada-at-the-standing-committee-on-finance-regarding-the-guideline-on-existing-con.htmlRemarks by the Commissioner of the Financial Consumer Agency of Canada at the Standing Committee on Finance regarding the Guideline on Existing Consumer Mortgage Loans in Exceptional CircumstancesFinancial Consumer Agency of Canada2024-02-13T11:36:54-05:00Financial Literacy Month 2023: Managing Your Money in a Changing Worldhttps://www.canada.ca/en/financial-consumer-agency/news/2023/10/financial-literacy-month-2023-managing-your-money-in-a-changing-world.htmlFinancial Literacy Month 2023: Managing Your Money in a Changing World Financial Consumer Agency of Canada2023-11-01T13:59:47-04:00Designation of Canada’s single external complaints body for banking https://www.canada.ca/en/financial-consumer-agency/news/2023/10/designation-dun-organisme-externe-de-traitement-des-plaintes-unique-pour-le-secteur-bancaire-au-canada.htmlDesignation of Canada’s single external complaints body for banking Financial Consumer Agency of Canada2023-10-17T15:52:04-04:00Financial Consumer Agency of Canada publishes industry guideline to help protect Canadians with existing mortgageshttps://www.canada.ca/en/financial-consumer-agency/news/2023/06/financial-consumer-agency-of-canada-publishes-industry-guideline-to-help-protect-canadians-with-existing-mortgages.htmlFinancial Consumer Agency of Canada publishes industry guideline to help protect Canadians with existing mortgages Financial Consumer Agency of Canada2023-07-05T07:36:56-04:00Backgrounder: Financial Consumer Agency of Canada Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances https://www.canada.ca/en/financial-consumer-agency/news/2023/06/financial-consumer-agency-of-canada-guideline-on-existing-consumer-mortgage-loans-in-exceptional-circumstances.htmlBackgrounder: Financial Consumer Agency of Canada Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances Financial Consumer Agency of Canada2023-07-05T07:35:04-04:00Media availability on the Guideline on existing consumer mortgage loans in exceptional circumstanceshttps://www.canada.ca/en/financial-consumer-agency/news/2023/06/media-availability-on-the-guideline-on-existing-consumer-mortgage-loans-in-exceptional-circumstances.htmlMedia availability on the Guideline on existing consumer mortgage loans in exceptional circumstances Financial Consumer Agency of Canada2023-06-30T09:00:00-04:00Speech given by Jason Bouzanis, Assistant Commissioner, Public Affairs — Financial Education Day of the Autorité des marchés financiershttps://www.canada.ca/en/financial-consumer-agency/news/2023/06/speech-given-by-jason-bouzanis-assistant-commissioner-public-affairs--financial-education-day-of-the-autorite-des-marches-financiers.htmlSpeech given by Jason Bouzanis, Assistant Commissioner, Public Affairs — Financial Education Day of the Autorité des marchés financiers Financial Consumer Agency of Canada2023-06-28T08:00:00-04:00Strong consumer protection and consumer education will be important for open banking in Canadahttps://www.canada.ca/en/financial-consumer-agency/news/2023/05/strong-consumer-protection-and-consumer-education-will-be-important-for-open-banking-in-canada-fcac-survey-shows-canadians-knowledge-and-understand.htmlStrong consumer protection and consumer education will be important for open banking in Canada
FCAC survey shows Canadians’ knowledge and understanding of open banking is low Financial Consumer Agency of Canada2023-06-01T07:05:00-04:00FCAC launches call for applications for Canada’s single external complaints body for bankinghttps://www.canada.ca/en/financial-consumer-agency/news/2023/05/fcac-launches-call-for-applications-for-canadas-single-external-complaints-body-for-banking.htmlFCAC launches call for applications for Canada’s single external complaints body for banking Financial Consumer Agency of Canada2023-05-11T10:57:57-04:00Statement by FCAC Commissioner: Making change that counts this International Women’s Dayhttps://www.canada.ca/en/financial-consumer-agency/news/2023/03/statement-by-fcac-commissioner-making-change-that-counts-this-international-womens-day.htmlStatement by FCAC Commissioner: Making change that counts this International Women’s DayFinancial Consumer Agency of Canada2023-03-08T07:30:00-05:00Speech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference https://www.canada.ca/en/financial-consumer-agency/news/2022/12/speech-by-commissioner-judith-robertson--cpa-canada-mastering-money-conference.htmlSpeech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference Financial Consumer Agency of Canada2022-12-01T13:08:03-05:00Statement to entities engaging in crypto-asset activities or crypto-related serviceshttps://www.canada.ca/en/financial-consumer-agency/news/2022/11/statement-to-entities-engaging-in-crypto-asset-activities-or-crypto-related-services0.htmlStatement to entities engaging in crypto-asset activities or crypto-related servicesFinancial Consumer Agency of Canada2022-11-16T10:26:19-05:00Speech by Commissioner Judith Robertson for the Launch of Financial Literacy Monthhttps://www.canada.ca/en/financial-consumer-agency/news/2022/11/speech-by-commissioner-judith-robertson-launch-of-financial-literacy-month.htmlSpeech by Commissioner Judith Robertson for the Launch of Financial Literacy MonthFinancial Consumer Agency of Canada2022-11-07T10:30:00-05:00Financial Literacy Month 2022 Kick-Offhttps://www.canada.ca/en/financial-consumer-agency/news/2022/10/financial-literacy-month-2022-kick-off0.htmlFinancial Literacy Month 2022 Kick-Off
Financial Consumer Agency of Canada and organizations across the country focus on advancing the National Financial Literacy Strategy and helping Canadians manage debt. Financial Consumer Agency of Canada2022-11-01T13:00:00-04:00Financial Literacy Month virtual launch event https://www.canada.ca/en/financial-consumer-agency/news/2022/10/october-31-2022--repeat-nov-1-ottawa-ontario.htmlFinancial Literacy Month virtual launch event From: Financial Consumer Agency of Canada Financial Consumer Agency of Canada2022-10-31T07:30:00-04:00Statement from FCAC on the publication of independent evaluations of external complaints bodieshttps://www.canada.ca/en/financial-consumer-agency/news/2022/08/statement-from-fcac-on-the-publication-of-independent-evaluations-of-external-complaints-bodies.htmlImpartial and effective complaint handling is an important contributor to consumer protection and enhances consumer confidence in financial institutions and the financial system. Financial Consumer Agency of Canada2022-09-01T13:53:52-04:00New and enhanced protections for bank customershttps://www.canada.ca/en/financial-consumer-agency/news/2022/06/new-and-enhanced-protections-for-bank-customers-protections-take-effect-june-30-as-part-of-canadas-new-financial-consumer-protection-framework.htmlStarting June 30, Canadians will benefit from new and enhanced protections in their dealings with banks. The protections fulfil commitments made by the federal government in 2018 to introduce a new Financial Consumer Protection Framework (Framework) in the Bank Act. Financial Consumer Agency of Canada2022-06-29T17:11:56-04:00FCAC mystery shopping report shows banks need to do more to ensure positive outcomes for all consumershttps://www.canada.ca/en/financial-consumer-agency/news/2022/05/fcac-mystery-shopping-report-shows-banks-need-to-do-more-to-ensure-positive-outcomes-for-all-consumers.htmlToday, the Financial Consumer Agency of Canada (FCAC) released the results of a mystery shopping exercise conducted at Canada’s 6 largest banks.
Financial Consumer Agency of Canada2022-05-26T07:00:08-04:00Opening remarks by Judith Robertson, Commissioner, Financial Consumer Agency of Canada, for the 2022 Payments Canada SUMMIThttps://www.canada.ca/en/financial-consumer-agency/news/2022/05/opening-remarks-by-judith-robertson-commissioner-financial-consumer-agency-of-canadaforthe-2022-payments-canada-summit.htmlFCAC’s role is to protect consumers of financial products and services and we do that by overseeing compliance by federally regulated financial institutions with consumer protection and market conduct requirements. Financial Consumer Agency of Canada2022-05-04T11:20:37-04:00Breaking gender bias in the financial worldhttps://www.canada.ca/en/financial-consumer-agency/news/2022/03/breaking-gender-bias-in-the-financial-world.htmlBreaking gender bias in the financial world Financial Consumer Agency of Canada2022-03-08T09:23:14-05:00Opening remarks by Judith Robertson, Commissioner, Financial Consumer Agency of Canada, for the ABLE Fall Virtual Series https://www.canada.ca/en/financial-consumer-agency/news/2021/12/opening-remarks-by-judith-robertson-commissioner-financial-consumer-agency-of-canadafor-the-able-fall-learning-virtual-series0.htmlAs many of you know, the mandate of the Financial Consumer Agency of Canada — or FCAC — is to protect financial consumers. Financial Consumer Agency of Canada2021-12-17T12:53:25-05:00Opening remarks by Judith Robertson, Commissioner, Financial Consumer Agency of Canada, Launch of Financial Literacy Month, November 1, 2021https://www.canada.ca/en/financial-consumer-agency/news/2021/11/opening-remarks-for-the-flm-2021-virtual-launch-event--commissioner-judith-robertson-financial-consumer-agency-of-canada-november-1-2021.htmlI’m Judith Robertson, the Commissioner of the Financial Consumer Agency of Canada.I’m delighted to be with you to launch the 2021 edition of Financial Literacy Month.Financial Consumer Agency of Canada2021-11-05T15:17:10-04:00FCAC launches Financial Literacy Month 2021https://www.canada.ca/en/financial-consumer-agency/news/2021/10/fcac-launches-financial-literacy-month-2021.htmlToday, FCAC Commissioner Judith Robertson is launching the 11th annual Financial Literacy Month at a national virtual event, bringing together people and organizations from across the country that share a commitment to advancing financial literacy in Canada.Financial Consumer Agency of Canada2021-11-01T12:27:21-04:00Media advisory: Judith Robertson, Commissioner of the Financial Consumer Agency of Canada, to launch Financial Literacy Month 2021https://www.canada.ca/en/financial-consumer-agency/news/2021/10/media-advisory-judith-robertson-commissioner-of-the-financial-consumer-agency-of-canada-to-launch-financial-literacy-month-2021.htmlJudith Robertson, Commissioner of the Financial Consumer Agency of Canada (FCAC), will launch the 11th annual Financial Literacy Month at a virtual event on Monday, November 1 at 1:00 p.m ET.Financial Consumer Agency of Canada2021-11-01T09:21:45-04:00